Note regarding payment - I ask for full group course and/or private training session fees to be made in full upon booking unless otherwise agreed between client and Four Paws Dog Training. I accept cash or bank transfers for training sessions and courses. I am afraid I will no longer be accepting cheques. 

Please note - For Group Courses - Regrettably, we can not offer discounts, refunds or transfer classes to other courses to cover your booked holidays, sickness or inability to attend. We have a set maximum of dogs booked on to each course and so can not allow extras which would push the number over our maximum. We also have venue hire and trainer costs to consider at each class. We need to offer a continuity of service that is fair to all. When you book a place, you are securing your place and not your attendance. By paying your full course fees, you are agreeing to the terms and conditions. Thank you for your understanding.

For Private Training Sessions - For private training sessions, cancellations made within 48 hours of the scheduled appointment will be charged in full and cannot be transferred to another service or appointment.

Please note that all refunds, regardless of the reason, are subject to processing fees. Any refund requests must be made in writing and emailed to elsfourpaws@gmail.com.